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The new ‘universal Add-On’ enables remote access with keyboard input on all Android smartphones running version 7 or higher

Bengaluru, NFAPost: TeamViewer, a leading global provider of secure remote connectivity solutions, announced that it is now offering remote access with active control and keyboard input for the Google Pixel series, Xiaomi smartphones, Oppo devices and many more.

This applies to private users as well as business customers. Starting today, all smartphones running on an Android operating system version 7 or higher can be supported by TeamViewer, regardless of whether the user needs assistance with the installation of an app or the correction of serious errors.

Commenting on the initiative, TeamViewer Chief Technology Officer Mike Eissele said it is extremely important for business customers to be able to freely choose the devices and not have to do without the support provided by TeamViewer.

“But also, in the private environment there are various smartphones in use and it is important for us to offer support for all devices and not only for the top brands. Everyone should be able to support their friends, parents or grandparents, regardless of their Android smartphone,” he adds.

Keyboard support

Until now, keyboard support was not available for all smartphones. However, now the full scope of the TeamViewer software is available when connecting to a smartphone. Active access remains optional for the newly added devices, as the familiar QuickSupport app continues to allow screen sharing without active input. Full access is only granted after the installation of the “Universal Add-On”.

The TeamViewer QuickSupport App for Android has been downloaded more than 10 million times and supports people worldwide in solving minor and major problems with their smartphones.

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots.

Business-critical processes

Though TeamViewer is free of charge for private use, the company has more than 500,000 subscribers and enables companies of all sizes and from all industries to digitalise their business-critical processes through seamless connectivity.

Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence.

Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goeppingen, Germany, and employs more than 1,000 people globally. In 2019, TeamViewer achieved billings of around EUR 325 million. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to MDAX.

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