New Delhi, NFAPost: Salesforce has signed a definitive agreement to acquire Convergence.ai, an AI agent company recognised for developing advanced systems that perform complex, human-like tasks in digital environments.
Convergence’s technology enables AI agents to navigate dynamic interfaces, managing everything from web-based workflows to multi-step processes by adapting in real time to challenges like pop-ups, errors, and UI updates.
Following the acquisition, Convergence’s team and technology are expected to play a central role in advancing Agentforce, a key pillar of Salesforce’s AI strategy. With deep expertise in AI agent design, autonomous task execution, and adaptive systems, Convergence’s team will strengthen Salesforce’s AI capabilities and accelerate the development of next-generation agents built for increasingly sophisticated workflows.
Commenting on the development, Salesforce AI Platform EVP & GM Adam Evans said the next wave of customer interaction and employee productivity will be driven by highly capable AI agents that can navigate the complexities of today’s digital work.
“Convergence’s innovative approach to building adaptive, intelligent agents is incredibly impressive. We are thrilled to welcome their talented team to Salesforce, and we look forward to their contributions in helping Agentforce deliver AI that truly transforms how work gets done,” said Salesforce AI Platform EVP & GM Adam Evans.
Salesforce AI Platform EVP & GM Adam Evans said Convergence’s innovative approach to building adaptive, intelligent agents is incredibly impressive.
“We are thrilled to welcome their talented team to Salesforce, and we look forward to their contributions in helping Agentforce deliver AI that truly transforms how work gets done,” said Salesforce AI Platform EVP & GM Adam Evans.
Convergence CEO and Cofounder Marvin Purtorab said the future of business automation isn’t limited to single, scripted tasks – it lies in end-to-end, decision-driven workflows where multiple agents collaborate and hand off seamlessly.
“Our mission at Convergence is to help organizations stop viewing automation as just another tool and instead adopt it as the very way work gets done — unlocking new levels of innovation and efficiency. Joining Salesforce is the ideal step to scale that vision,” said Convergence CEO and Cofounder Marvin Purtorab.
Convergence’s talent is expected to play a key role in advancing Salesforce’s broader AI roadmap, powering innovation across deep research, task automation, and industry-specific solutions. This will enable Salesforce customers to deploy more adaptive, capable AI agents that boost productivity and reduce manual work.
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