redBus now offers auto rickshaw booking in Bengaluru, Delhi, Chennai & Hyderabad, and metro ticket booking in Chennai & Kochi
Enhances first and last-mile connectivity for commuters and intercity travellers
Bengaluru, NFAPost: redBus, the world’s largest online bus ticketing platform, has joined Open Network for Digital Commerce (ONDC) and now offers multi-modal transport booking services on its platform in various cities. By integrating with ONDC Network, redBus now offers metro ticket booking facilities in Kochi and Chennai. redBus has also unveiled auto-rickshaw bookings in Bengaluru, Delhi, Chennai, and Hyderabad, making it easier than ever to navigate these cities. redBus is the first independent mobility app on the ONDC Network and has taken a major step in enhancing first and last-mile connectivity for its travellers.
Auto Rickshaw Booking Services:
In 2024, users in Bengaluru, Delhi, Chennai, and Hyderabad will have the convenience of booking auto rickshaws through the redBus Android app. The service is being facilitated through a technical collaboration with Juspay which provides the support to integrate with ONDC APIs. redBus is enhancing the overall travel experience by streamlining the auto-rickshaw booking process and providing more options for auto users. The initial rollout will take place in Delhi, Bengaluru, Chennai, and Hyderabad, with plans to extend the service to other cities in the future in collaboration with local apps.
Metro Ticket Booking:
redBus users in Chennai and soon Kochi will be able to seamlessly book metro tickets through its Android app. It can cater to the 2.6 lakh daily metro commuters in Chennai and 90 thousand daily metro users in Kochi. The tech integration for metro ticket booking ensures a smooth and user-friendly experience for commuters while making the travel experience for bus travellers more efficient as they can plan their entire commute seamlessly.
Through these initiatives, redBus is closer to providing comprehensive ground transport solutions and becoming a one-stop solution by integrating various modes of transportation.
“ONDC is a multi-force enabler in India and we are pleased to be working with them to provide user convenience while promoting a diverse range of choices. ONDC’s commitment to transforming the e-commerce network aligns seamlessly with redBus’ vision of a digital India. Together with ONDC, we are not merely providing mobility services; we’re delivering a reliable first and last-mile travel experience for our users, setting new benchmarks in convenience and choice for customers” said Prakash Sangam, CEO, of redBus.
“Our larger goal is to promote e-commerce adoption while simultaneously boosting the growth of start-ups, and creating a conducive environment for businesses to grow. We believe that redBus
joining the ONDC Network is a step further in this direction. Our work with redBus will not only reinforce our dedication to this ethos but also bring forth a shared vision of mobility that transcends traditional mobility solutions” said T Koshy, MD & CEO at ONDC.
About redBus
redBus was founded in 2006 in India and today is the world’s largest online bus ticketing platform. After having solved the complex problems of bus customers in India, redBus also launched operations in Singapore, Indonesia and Malaysia in 2015 and acquired a majority stake in Peru-based bus ticketing platform Busportal (now redBus.Pe) in the subsequent year. With this acquisition, redBus successfully launched operations in Latin America markets, Peru & shortly thereafter, Colombia.
redBus has globally sold more than 180 million bus tickets to date and has a customer base of around 20 million users. redBus is now part of the MakeMyTrip group (Nasdaq, MMYT) which is the largest travel aggregator in India with offerings across categories such as Flights, Hotels, Holiday Packages, etc.
The business owns three products – redBus™, redBus ProWin™ and redBus Partner™, which come together to serve and address the fragmented bus industry across geographies.
- redBus™ is a popular consumer-facing travel brand enabling customers to buy bus tickets online. Consumers, depending on where they live, can access redBus on the web (redbus.in, redbus.my, redbus.sg, redbus.id, redbus.pe and redbus.co). They can also download the high-rated redBus mobile app from Google Play Store and Apple App Store. We enable a customer to search for bus services on a route of his/her choice, reserve a seat and make a payment to confirm the booking, thus bringing the seller and buyer on a single platform to facilitate easy bus booking.
- redProWin™ is a cloud-based solution built for bus operators. Approximately 3500+ bus operators in India, SEA and Latin America use this platform for their day-to-day operations. The revolutionary inventory management software ensures seat realization and resource utilization, thus improving revenue and profitability for bus operators. Over the years, through the use of engineering & data analytics, redBus has offered features such as LIVE bus tracking, dynamic pricing, customer relationship management, etc., which have helped bus operators improve operational efficiency as well as service quality.
- redBus Partner™ is a GDS for bus inventory distribution and is used by more than 20,000 retail agents and 200+ OTAs to sell bus tickets to their customers.
About ONDC
Incorporated on 31st December 2021, Open Network for Digital Commerce (ONDC), a Section 8 company, is an initiative of the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce and Industry, Government of India to create a facilitative model that revolutionizes digital commerce, giving greater thrust to penetration of retail e-commerce in India. ONDC is not an application, platform, intermediary, or software but a set of specifications designed to foster open, unbundled, and interoperable Open Networks.
To know more, visit https://ondc.org/
