Amritsar, NFAPost: Shell Lubricants has partnered with technology-driven business, Hoopy, to bring contactless, easily accessible and reliable two-wheeler doorstep servicing for customers in India.
Shell lubricants came up with the concept of this service to majorly create a steady source of income for the mechanic community that has faced serious repercussions, due to the pandemic, in the form of disrupted business and uncertainty.
“During the thousands of virtual interactions that we have had with two-wheeler mechanics over the past few months, we realised that footfalls to their business and hence, their income itself has become very inconsistent,” Shell Lubricants India Country Head Raman Ojha said.
Ojha added that “Many of them urged us to do something in this regard and this is an idea that stuck with us, an initiative to not just create better livelihood opportunities for them, but also to create greater self-reliance amongst them.”
The company said that in the coming days, the partnership will be focused on training and generating business for up to 5,000 mechanics, with an aim to support them in overcoming adversities that have risen due to the pandemic’s impact on their livelihoods.
Through this programme, the partnership will ensure a steady business flow for mechanics with the possibility of making 30-40% higher income than they would generally in garages, the company said.
“This would help in creating a community of empowered, self-sustaining mechanics equipped with the latest knowhow from experts in the automotive industry,” the company said.
This concept is also aimed at creating a safe and trusted service for consumers, as in this new normal they are also demanding contactless services, while also ensuring affordability.
“Our collaboration offers a convenient option to avail economical services on a technology-driven platform where they can make bookings, track service request journeys on a real-time basis, and pay on the app and website, hassle-free from the comfort of their homes. Most importantly, get their vehicle serviced anywhere, anytime from a reliable and well-trained professional,” the company said.