Empowering Businesses to Scale AI Implementation and Drive Tangible Value
Bengaluru, NFAPost: In a significant move towards advancing the capabilities of generative AI, Accenture, a global professional services company, has introduced a comprehensive suite of services aimed at helping businesses customize and scale the value of AI models. The unveiling of these services underscores the growing importance of large language models (LLMs) tailored to specific business needs.
Accelerating Reinvention with Generative AI
Julie Sweet, Chair and CEO of Accenture, emphasized the role of generative AI in accelerating business reinvention and delivering value at an unprecedented pace. She highlighted the need for a robust data and AI foundation, underpinned by customized large language models. This, she explained, is crucial for businesses to move from experimental phases to scaled implementation effectively.
Customization and Scalability Services
Accenture’s new set of services includes a proprietary gen AI model “switchboard,” offering users the flexibility to select models based on factors such as cost, accuracy, or business context. This innovative approach allows businesses to compare and choose the most suitable model for a given prompt.
The services also encompass customization techniques for LLMs tailored to specific business contexts and data sources. Managed services for ongoing finetuning and prompt engineering ensure the continued optimization of AI models.
Skills Development and Collaboration
Recognizing the increasing demand for AI skills, Accenture is providing comprehensive training and certification programs to help clients effectively use and manage LLMs across their value chains. The collaboration with leading academic institutions, such as the Stanford Institute for Human-Centered AI, has led to the creation of the Foundation Model Scholar Program, which offers certifications related to large-language model skills.
Real-world Applications and Collaboration with The Hartford
Accenture showcased the potential benefits of generative AI in the insurance industry, where employees often review extensive documentation. The collaboration with The Hartford aims to harness the power of AI to enhance employees’ work across the value chain responsibly.
Deepa Soni, Chief Information Officer at The Hartford, expressed enthusiasm about collaborating with Accenture to fully leverage generative AI. She emphasized the potential of AI to enhance employee workflows, aligning with responsible AI principles.
Building on AI Investment
Accenture’s initiative builds on its substantial $3 billion investment in AI. The foundation model services and proprietary LLM assets developed by its Center for Advanced AI highlight the company’s commitment to staying at the forefront of AI innovation.
Karthik Narain, Group Chief Executive, Accenture Technology, highlighted the importance of specialized models for companies looking to harness the power of generative AI. The switchboard and customization services, he explained, enable companies to scale effectively while managing costs and environmental impact.
In conclusion, Accenture’s latest offerings reflect a strategic push towards empowering businesses to harness the full potential of generative AI, solidifying the company’s position as a leader in the evolving landscape of artificial intelligence.
