Customers Have Increased Access to Akamai Security Experts to Help Protect from Sophisticated Cyberattacks
Bengaluru, NFAPost: Akamai Technologies, the cloud company that powers and protects life online, introduced an updated managed security service programme and premium service offerings.
The new capabilities are intended to help customers protect their businesses 24×7 from the most sophisticated attacks with proactive monitoring and rapid response in the event of a cyberattack.
Customers can take advantage of access to more Akamai security experts, reduced pricing, and more direct assistance. In addition, a premium version of the service is available for customers seeking personalised support and prioritised escalation paths.
An ever-widening attack surface is challenging organisations with credential stuffing and distributed denial of service (DDoS) attacks that can disrupt and take down business services. Financial services is one of the most-targeted sectors according to a recent Akamai State of the Internet report, Enemy at the Gates.
The industry has seen a 257% increase in web applications and API attacks, an 81% increase in bot activity that could lead to credential stuffing, and a 22% increase in DDoS targets year-over-year.
Akamai Vice President of Support Services Roger Barranco said businesses everywhere are struggling to defend against sophisticated cyber adversaries who are determined to create chaos and hinder business continuity.
“Our customers have asked for higher levels of service, which is what we’re delivering with Akamai’s managed security service and premium offerings,” said , at . “We’re partnering with our customers in a way that augments the availability of highly skilled proactive cybersecurity professionals,” said Akamai Vice President of Support Services Roger Barranco.
Akamai Managed Security Services help customers realize new benefits, including:
Access to more Akamai Experts: Technical advisory hours with engagement managers and support delivery managers is included with no overage charges
Same Price. More Value: The basic package price of Akamai’s Managed Security Service remains the same. Pricing per any additional App & API Protector with Advanced Security Management (AAP/ASM) managed policy, Bot Manager Premier (BMP) managed endpoint, and price per managed Page Integrity (PI) configuration have all been reduced
More Assistance: Off-hours configuration assistance, Akamai University seats, and quarterly customer business reviews included
