Reinforcing its Customer First approach, the appointment of Exclusive Toyota Genuine Parts Distributor ensures last mile availability of Genuine Parts across the country
Bengaluru, NFAPost: Toyota Kirloskar Motor (TKM) announced the inauguration of Toyota Genuine Parts Distributor, Vijaya Auto Drive in Bengaluru, Karnataka.
As part of its commitment to provide customers with genuine parts of the highest quality in the market, Toyota will appoint 20 such Exclusive Toyota Genuine Parts Distributors by the first quarter of 2023, aiming to cater to the needs of about 3000 retailers and garages across the country.
Safety being of paramount importance for Toyota, the appointment of Parts Distributors will further enhance the convenience and availability of Toyota Genuine Spare Parts and Accessories thereby ensuring a safer drive.
The exclusive Parts Distributors will facilitate the distribution of Toyota Genuine Parts and Accessories, to retailers, garages, and other outlets across the country. This channel will work alongside Toyota Authorized Dealer Network and Toyota Part Connect (www.toyotapartsconnect.in) online marketplace which will further enhance customer reach and convenience.
Commenting on the announcement, Toyota Kirloskar Motor Executive Vice President Tadashi Asazuma said considering the core philosophy of Customer First, Toyota is continuously striving to deliver best services at all customer touchpoints.
“With the appointment of Vijaya Auto Drive at Bangalore we would like to reinforce our commitment to safety and availability of genuine parts as per market requirements. In addition, this initiative will amplify customer experience by providing speedy service and strengthening customers confidence and trust in the brand thereby ensuring complete peace of mind,” said Toyota Kirloskar Motor Executive Vice President Tadashi Asazuma.
TKM currently has over 530 customer touch points and 20 Toyota Genuine Parts Distributors are being appointed in Delhi, Kolkata, Mumbai, Chennai, Bengaluru, Hyderabad, Cochin as well as in Chandigarh, Karnal, Jaipur, Bhopal, Lucknow, Guwahati, Raipur, Patna, Pune, Ahmedabad, Vijayawada, Hubli and Madurai thereby servicing customers in both cities and towns and expanding its reach to remote areas.
