Bengaluru, NFAPost: Tata Hitachi inaugurated its new Machine Care Facility (MCF) set up by their dealership, PSN Group at Bengaluru. This is yet another step in Tata Hitachi’s constant endeavour to further strengthen customer service in Karnataka State.
Tata Hitachi holds largest machine population of Excavators in Karnataka and the machine care facility is fully equipped with trained technicians and genuine spare parts to cater to the maintenance and service requirements of machines.
The facility consists of workshops for Machine refurbishment, Welding, Fabrication, Paint shop, Engine and Hydraulic workshop. The workshop will also offer customised maintenance packages and service contracts.
Tata Hitachi Managing Director Sandeep Singh said this facility forms part of Tata Hitachi’s continuing endeavour to provide best-in-class service support by enhancing our proximity to customers.
“The idea is to ensure maximum reach in minimum possible time. We are confident that this new machine care facility will further reinforce our capabilities to better service the customer,” added Tata Hitachi Managing Director Sandeep Singh.
PSN Group Joint Managing Director Kaushik Narayan said Tata Hitachi machine care facility in Bangalore will provide our South Karnataka customers with access to a world-class facility for machine fabrication and repair of major aggregates including engines and pumps.
“We are confident that this facility will be a game-changer in improving machine life and maximising the productivity of our machines, and thereby maximising value for customers,” said Kaushik Narayan.
PSN Group is one of the largest dealers for Tata Hitachi construction machinery in India. PSN has a legacy of 100 years of operations in Karnataka and Kerala. Their focus on putting the customer at the centre dovetails into Tata Hitachi’s customer-centric philosophy, which has consolidated their position as Tata Hitachi’s trusted partners in this region.