Provides unlimited free changes with a new ‘Plan The Change’ campaign
Offers guests a host of benefits including unlimited free flight changes, complimentary hot meals and free seat selection
Mumbai, NFAPost: Curating products and services that deliver ease, comfort and flexibility to travellers in the wake of the resurgence in travel, AirAsia India launched a ‘Plan The Change’ campaign, advertising ‘Premium Flex’ fares across all its routes.
Guests opting for Premium Flex fares get a host of complimentary services including unlimited rescheduling of flight bookings, discounted cancellation fees of only Rs. 500 for cancellations beyond 72 hours, against the standard cancellation fees of Rs. 3000, free standard seats from Row 6-11 and 15-32, 50% off premium hot seats in Rows 1-5, 12 and 14, and a free selection from their diverse menu of pre-booked meals catered by TajSATS and served hot onboard using the ovens installed in all AirAsia India aircraft.
Launching new products to enhance the flying experience and empowering guests with the flexibility to choose their preferred services has been AirAsia’s positioning. With Premium Flex, guests can now make unlimited changes up to 2 hours prior to the scheduled flight departure, without any fees. The ‘Premium Flex’ product can be booked on all 150 direct and connecting routes across AirAsia India’s network.
Speaking about the initiative, AirAsia India Chief Commercial Officer Ankur Garg said creating value for flyers through superior services and innovative products has been the company’s focus at AirAsia India.
“We endeavour to ensure that all our guests can travel with convenience and flexibility, a sense of security and a safe and comfortable flying experience. Our ‘Premium Flex’ fares offer free change and reduced cancellation charges in line with discretionary demand trends and come packaged at fantastic value with our key service differentiators of hot meals and comfortable leather seats,” said Ankur Garg.
About AirAsia India
Headquartered in Bengaluru, India, AirAsia India Limited is a joint venture between Tata Sons Private Limited and AirAsia Investment Limited. AirAsia India commenced operations on 12th June 2014 and flies over 50 direct and 100 connecting routes across India.
The airline offers plush leather seats, hot meals and Red Carpet priority services. AirAsia stands firmly on the pillars of its core values – People First, Dare to Dream, Be Guest-Obsessed, Make it Happen, One AirAsia, Safety Always, and Sustainability Spirit.
AirAsia India has consistently embraced technology to deliver operational efficiency and enhance guest experiences, offering fast bookings, fab value and fantastic deals on its award-winning mobile apps and website airasia.co.in, delivering seamless support with an advanced AI-powered multilingual chatbot Tia.
