- Now allows passengers to change their flight bookings at least 5 days prior to the date of departure instead of 7 days
- Applicable for bookings made between 17th April, 2021 and 10th May, 2021 and travel period between 17th April, 2021 and 15th May, 2021
- Offers add-on services such as You1st and preferred seat at a special price of INR 249/- and upgradation to SpiceMAX at INR 799/- only
SpiceJet unveiled ‘Zero Change Fee’ scheme so that passengers can make changes in their already booked travel plan at least five days before departure.
The airline’s decision comes at a time when Covid-19 is making a deep impact across the country and advance booking has become risky.
The new offering allows passengers to modify tickets with one-time waiver of the charges without any hassle. Additionally, the airline has also introduced special discounted price for an array of add-on services such as seats, SpiceMax and You1st.
The offer aims to extend significant flexibility and cost savings to all its passengers in these trying times. Under the new offering, passengers booking direct domestic flight tickets from 17th April, 2021 to 10th May, 2021 can enjoy a one-time waiver on the change fee for the travel period between 17th April, 2021 and 15th May, 2021. Fare difference will be applicable for flight changes and shall be payable by the customer.
Besides, passengers can also enjoy add-on services such as — You1st and preferred seats at a nominal fee of just INR 249 /-. One can also avail an upgrade to SpiceMax (with benefits like extra legroom seats, & priority services) at a special discounted price of Rs 799/- only.
SpiceJet has been innovating constantly to enhance customer experience while offering a safe and comfortable journey. SpiceJet was the first airline to introduce Zero Change Fee in March 2021.
The airline had earlier introduced a COVID insurance cover including tests, medication and consultations upon testing positive for COVID-19. The airline also introduced SpiceJet Extra seat which allows passengers the option to book two or more seats to make their travel more comfortable and hassle-free.
The offer is valid on bookings made via all channels including SpiceJet’s website, mobile site, reservations, airport ticketing counter, online travel agents etc. Fare difference will be applicable for flight changes and facilitation fee shall be applicable for flight change requested through reservations or airport ticketing counters.
Passengers will be able to avail the waiver of change fee one time only. In case the flight is changed by customer for the second time, applicable change fee as per standard terms shall be charged.
To enjoy the benefits of the discounted pricing on add-on services, customers need to select the services while making the fresh booking. The ‘Zero Change fee’ offer cannot be clubbed with any other scheme, offer, discount or promotion.
