Infosys would be able to manage attrition, despite the raging war for talent, company CEO Salil Parekh said.
Speaking at Kotak’s Changing Growth Conference, Parekh said the firm has a good rapport with its employees and will be able to ensure that the attrition level is kept within its band, despite the attrition rate going up.
Infosys had seen a record low attrition rate at 7.8 percent for the quarter ending September last. It had increased to 10 percent last quarter. However, it was as high as 20 percent a few years back.
Though the attrition rate will not be as high as 20 percent, it is likely to climb up because the demand outpaces the support in ensuing months.
On the flipside, the IT giant has boosted its fresher hiring from 16,500 in FY21 to 24,000 in FY22.
Infosys has a past record of imparting good basic training for freshers, which it recruits in large numbers, who became a potential ready-to-deploy asset.
“Some other peers are not doing that sort of training and in many ways, it is an easy way for people to look within Infosys,” Parekh said.
Infosys is also focusing on reskilling people in new-age digital areas to meet the demand and improve pricing.
“Our aim is to make sure that we are constantly developing new skills in the areas where clients are looking for. By doing that we will continue to add more value in the pricing,” Parekh said.
“To make this happen, the company is doing large digital programs to ensure that the sales and delivery teams are communicating to the clients and showing them what is the difference in terms of skills or value, he stated.
Parekh said the company plans to scale up its large deal wins like Finacle, Stater, and Wingspan. “Win rates are looking good. The One Infy approach, where everyone is unified to work on the deals with clients, has helped in bringing real impact,” he added.
