The report publishd along with Enterprise Strategy Group Report Reveals CX investment at their organisations in the Next One Year New CX Maturity Scale finds companies using service and support best practices drive dramatically better success and agility in the midst of the COVID-19 pandemic  Bengaluru, NFAPost: Zendesk, Inc released new research in partnership with … Continue reading Zendesk Report Reveals 45% of Indian Companies Expect Significant Hike In CX Investment