· The D2C logistics aggregator will hire 60 candidates for junior to mid-level positions in the current quarter
·The hiring will be primarily for the brand’s head office in New Delhi
·Candidates will be hired for the engineering, product, logistics operations and account management teams
·Company intends to increase customer service teams at partners by 3x this quarter for the festive season
Bengaluru, NFAPost: Tech-enabled D2C aggregator startup Shiprocket has announced its plans to begin hiring in the current quarter of the year to fortify its existing team of 310 employees.
Having hired 25 candidates in the last quarter (April-June), the e-commerce logistics aggregator plans to hire an additional 60 highly skilled applicants in the current quarter.
Shiprocket had to go through tiring time with the lockdown hitting its supply chain network. After that the He said the demand to supply ratio was not balanced with the demand increasing exponentially. Goel explained Shiprocket’s report was based on the patterns and trends observed.
Account management
The strategic appointments will be aimed at strengthening multiple teams such as, engineering, product, logistics operations and account management at junior and mid-level positions.
The brand will be scouting for candidates with strong interpersonal communication skills, analytical skills, time management, relationship building, and a flair for customer service. This hiring will take place over the next six months.
Speaking on the plans to hire, Shiprocket Co-founder and CEO Saahil Goel said while the pandemic has disrupted most sectors, the company is delighted to announce that Shiprocket is offering job opportunities to professionals even during these challenging times.
Holistic skill set
“For these crucial roles across key teams such as product, engineering, and KAM, we will be appointing candidates with holistic skill-sets combining soft and technical skills. At this juncture, we look forward to onboarding new people with fresh ideas who will support Shiprocket on its accelerated growth trajectory,” said Shiprocket Co-founder, and CEO Saahil Goel.
Due to the current situation, Shiprocket is actively organising video interviews for potential candidates. The brand is looking for candidates through job portals, personal networks, internal references, and third-party vendors.
Along with the internal hiring, the brand intends to expand its customer service call center aggressively in preparation for the festive season demand. On the back of its hiring endeavours, Shiprocket is witnessing a 25% increase year-on-year in its team size.
Partnership with MSMEs
Incepted in 2017, Shiprocket works with MSMEs in the e-commerce sector, providing shipments to 220 countries across 26,000+ pin codes. The brand currently has over 1.5 lakh sellers on board and works with 15 courier partners for seamless last-mile deliveries.
Shiprocket is India’s largest eCommerce shipping and enablement platform for SMBs. The technology powers shipping and fulfilment for SMEs, D2C retailers and social commerce sellers in India. With 20 courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 26,000 pin codes within India and 220 countries across the world.
Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations.
Shipping service
In addition to offering Shipping Services, Shiprocket also provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, and others for work flow, inventory, and order management.
With a multi carrier API that allows sellers to manage orders, print shipping labels, and avail tracking information from multiple providers, Shiprocket also offers state-of-the-art fulfilment solutions. The brand also provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries).
Aside from being a shipping solutions provider, Shiprocket also serves as a Cash on Delivery payment gateway. The company recently ventured into the fin-tech space with their lending product ‘Early COD’.
Today, Shiprocket is the force behind the country’s 1.5 lakh sellers who generate a GMV of more than $500M annually on the platform. The brand delivers packets to nearly 25M consumers annually and is growing 3X year on year.
