TheNFAPost Podcast
9

–       Simple to operate, customers get it right the first time
–       One-click mobile payment integrated with GPay, PhonePe & Paytm
–       Self-checkout software designed and built in-house by the WayCool Labs team

Chennai, NFAPost: SunnyBee Market, a chain of food stores in Chennai, has introduced India’s first-of-its-kind self-checkout store in Besant Nagar, Chennai, considering the need for a safe shopping experience by limiting contact and to improve overall speed of checkouts.

WayCool Labs – the technology arm of WayCool Foods & Products, a leading agritech firm based in Chennai has developed this custom solution for SunnyBee.

An integrated hardware and software solution, the self-checkout counter occupies a minimal 4 sq. ft. floor space with a built-in high-speed scanner, touchscreen panel, and a billing printer.

The counter eliminates the need to interact with the store staff altogether. Shoppers scan their purchases on their own and place the scanned products in the conveniently hanging bags or use their own bags.

Scan QR Code

With a single click on the touch screen to pay, a QR code will pop up on the screen. Customers scan this QR code on their mobile using any one of the numerous UPI payment methods such as GPay, PhonePe, Paytm, etc.

This solution frees up the store billing staff to manage the store operations and improve customer service. The only place where there is an interaction with store staff is when staff will assist the customer for F&V produce to weigh, pack, and print/paste a barcode. The F&V bags with barcode can be scanned at the Selfie counter as well. 

SunnyBee Market Business Head Sriram Sridharan said there has been a steady flow of shoppers as they look to stock up during these uncertain times.

“Though several retailers are open through the lock down with strict enforcement of safety measures, there is a sense of uncertainty among shoppers due to multiple interactions within the store. Hence, the self-checkout solution was designed, developed, and implemented in 15 days despite the lockdown,” said SunnyBee Market Business Head Sriram Sridharan.

Premium food store

Sridharan said the initial response from customers is very positive and this is evident from their excitement to use the self-checkout counter every time they walk into the store.

SunnyBee Market, founded in July 2015, is a one-stop premium food store that offers a wide assortment of more than 5,000 SKUs across multiple categories like regular & exotic F&V, Dairy, Staples, Indian and International foods.

Operating 6 stores in Chennai, SunnyBee Market also conducts SunnyBee Santhai, a farmer and consumer connect platform, where farmers sell their produce directly to consumers.

WayCool Labs is the Technology arm of WayCool that was started with the intention of defining the underlying focus of WayCool’s tech innovations. Rather than solving specific problems in specific segments alone, WayCool Labs follows an “all encompassing” approach.

Control of material

Soil to sale tracking and control of material, cash, and data; Creating information transparency across the ecosystem; and True parallelism within the physical supply chain, comprise the design principles that back their Vision.

Some of the other platforms WayCool Labs has been building include My Farm (a suite of applications aimed at providing the farmer information transparency and decision-making support), RAPID (an automated “Phy-Gital” supply chain management system) and Garuda (a highly intelligent distribution management system).

WayCool Foods, founded in July 2015 by Sanjay Dasari and Karthik Jayaraman, is India’s fastest-growing food development and distribution platform leveraging innovative technology to scale-up and operate a complex supply chain. The company operates a full-stack, broadline product range across multiple channels and categories like fresh produce, staples and dairy serving over 11,000 clients in the general trade, modern trade, and food services space.

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